Our team addressed several needs in this call center support application redesign effort. Call center representatives needed to be able to scan lots of information, then isolate a record to…View More User testing to validate call center app improvements
Category: Project Structuring
Digital branding for multiple lines of business.
In this digital branding engagement, IBM’s New York Innovation Center helped Prudential reimagine a combined Web presence representing all lines of business. Our design team took a user-centered design approach…View More Digital branding for multiple lines of business.