Our team addressed several needs in this call center support application redesign effort. Call center representatives needed to be able to scan lots of information, then isolate a record to…View More User testing to validate call center app improvements
Decision support for families
For this project, Brookdale Senior Living wanted a tool to help families make decisions about senior living solutions. Following a design research engagement with IDEO, Brookdale hired StellarX (my client)…View More Decision support for families
Digital branding for multiple lines of business.
In this digital branding engagement, IBM’s New York Innovation Center helped Prudential reimagine a combined Web presence representing all lines of business. Our design team took a user-centered design approach…View More Digital branding for multiple lines of business.